UK Services

Xchanging provides business processing services which are applicable across industries, such as procurement, human resources and technology, as well as industry-specific offerings for insurers and financial services companies.

Xchanging also provides a range of advisory services and software products which add value for customers by helping to improve the efficiency and effectiveness of their processes.

In the UK, we provide cross-industry services for the Insurance market, HR market, and Technology market. Our aim is to simply provide better business processing services at a lower cost than can be achieved internally.

Our areas of expertise include:

Human Resources

Xchanging offers a complete set of employment services. These services cover the entire employment life cycle from recruitment through to payroll and pensions payments. Our aim is to provide an integrated approach that uses the underlying employment data in the wide variety of HR tasks and activities. We have a track record of maintaining the highest standard of employment data integrity, which is crucial to delivering reliable, high-quality HR services.

Insurance

Our Insurance platform is an established provider of business processing, products, services and software in international commercial insurance markets. We have over 900 customers worldwide and have 1,800 dedicated employees internationally, including the UK, USA, India and Malaysia.

Procurement

Xchanging are able to provide our customers with a complete end-to-end fully integrated outsource Sourcing-to-Pay solution. With over 10 years experience in outsourcing procurement we are able to work with customers to not only ensure we can significantly improve savings performance from Indirect spend but also successfully embed solutions into their organisation.

Our focus on Indirect goods and services allows us to provide real expertise in categories that are typically not core to a customers business. We are also able to aggregate spend across customers providing sources of price leverage not achievable on their own.

Employing more than 120 expert category managers we are able to offer our customers not only outsourced category management across a wide range of categories including; Marketing, Travel, Facilities Management, Property Management, HR and Resourcing, Professional Services, Maintenance Repair and Overhaul (MRO) and Workplace (including Utilities), IT and Telecomms. On behalf of our customer we currently manage over £4bn of spend.

Technology

Xchanging Technology Services (XTS) is a global provider of high quality end-to-end technology services and we are well positioned to become the global technology service provider of choice. With over 400 staff in multiple data centres across the globe, all who have a broad spectrum of technical skills keeping the IT systems of Xchanging and its customers running 24/7.